z[ARCHIVED]5/22/18 Service Advisor 101

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Name: z[ARCHIVED]5/22/18 Service Advisor 101
Date: May 22, 2018
Time: 10:00 AM - 2:00 PM CDT
Registration: Sorry, public registration for this event has been closed.
Event Description:
This training is focused on helping service advisors to improve sales skills and increase closing ratio, by lowering the clients' natural sales resistance.
 
You will learn:
  • The neuroscience behind sales resistance.
  • How to guide customers through buying decisions.
  • How to set the perfect service appointment
  • Understand the value of performing a vehicle walk-around with your customers.
  • How to overcome customer objections.
  • Opportunities and strategies to sell more service.
 
You will walk away with an actionable plan and skills that can be implemented in your position immediately. 
Location:
MADA Headquarters
200 Lothenbach Avenue
West St. Paul, MN 55118
Date/Time Information:
Tuesday, May 22, 2018
Contact Information:
Alice Morse
Fees/Admission:
MADA Members: $199, per person.
*Lunch provided* 

*Your dealership will be billed directly through your MADA Services Account

NOTE: Cancellations must be made at least 48 hours prior to the session to receive a refund.