z[ARCHIVED]5/22/18 Service Advisor 101

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Name: z[ARCHIVED]5/22/18 Service Advisor 101
Date: May 22, 2018
Time: 10:00 AM - 2:00 PM CDT
Registration: Sorry, public registration for this event has been closed.
Event Description:
This training is focused on helping service advisors to improve sales skills and increase closing ratio, by lowering the clients' natural sales resistance.
You will learn:
  • The neuroscience behind sales resistance.
  • How to guide customers through buying decisions.
  • How to set the perfect service appointment
  • Understand the value of performing a vehicle walk-around with your customers.
  • How to overcome customer objections.
  • Opportunities and strategies to sell more service.
You will walk away with an actionable plan and skills that can be implemented in your position immediately. 
MADA Headquarters
200 Lothenbach Avenue
West St. Paul, MN 55118
Date/Time Information:
Tuesday, May 22, 2018
Contact Information:
Alice Morse
MADA Members: $199, per person.
*Lunch provided* 

*Your dealership will be billed directly through your MADA Services Account

NOTE: Cancellations must be made at least 48 hours prior to the session to receive a refund.